I've bought the same AVG Protection program twice

AVG Subscription
3

Hi Mihaela,

We're glad to clarify this for you.
Initially, it isn't recommended to share the license details over this public post.
AVG Internet Security is a protection program that helps us to protect the computer against emerging threats & hackers.
AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
They're 2 different programs & serves 2 different functionality. For further queries, feel free to write back to us.

1

Hello to you!

Not knowing much about computers, I would like to have one clarification and after that, maybe one refund demand to make:

As I made (and so payed) an AVG Subscription for 2 years in february 2020  (VG TuneUp (Multi-Device, 2-year subscription, 10 devices,

Total:  $68.26
billed every 2 years, Order Number: xxxxxxx) and

another in may 2020 (AVG Internet Security (Multi-Device)
2-year subscription, 10 devices, then billed annually, License Number: removed, 
Total:  35,76 €

I need to know what services exactly provide every one and, if it is the same thing, to renounce to one of them (the one which provides less services) and ask for a refund.

Thank you for your help.
Be safe and have a nice day!
Mihaela (from Romania).






2

Hi Mihaela,

We're glad to clarify this for you.
Initially, it isn't recommended to share the license details over this public post.
AVG Internet Security is a protection program that helps us to protect the computer against emerging threats & hackers.
AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
They're 2 different programs & serves 2 different functionality. For further queries, feel free to write back to us.