I've cancelled my subscription on 25,,th Aug and I got an email confirming the cancellation and refund.up until today I haven't received any payment

AVG Subscription
1

I’ve cancelled my subscription on 25,th Aug and I got an email confirming the cancellation and refund.up until today I haven’t received any payment

2

I cancelled my subscription on August 25th and received an email confirming the cancellation and refund. However, I still have not received the refund payment yet. Could you please check the status of my refund and let me know when I can expect to receive it? Thank you.