I've just fully scanned

Hello Yiva,
We regret for the inconvenience caused. Could you please confirm whether you had installed AVG PC Tune up as trial or paid version on your system?
Thank you.

Sorry we run into a problem during initalization
(0xC0070641: General error (0x0641))

I've just fully scanned my computer for the 3rd time. I want to Fix the problems and the computer shot down of different reasons. Now it's up and running and I just want to fix the problems. What can I do to avoid a new scan and just fix the problems?

Repaire faled. I think I must update Vista. CTRL PRSC is not working. I will buy the program as soon as it works.

Hello Yiva,
We regret the inconvenience caused.
Could you please send the screenshot of your AVG ZEN interface so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to send the screen shot.
Thank you.

Nooooo what is the problem now???

Yiva, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

I don’t know what I have installed. The program is not so clear in what it does. It says Internet security Not protected.
The following camponents could not be installed. Firewall.

Ylva

Hello Ylva,
We understand your concern. Please let us know the error message you received when trying to repair AVG program. We will assist you further to resolve the issue.
Thank you.

Hello Ylva,
We are really apologies for any inconvenience caused. Please try to send us a screenshot of your AVG Internet Security. If you are not able to send us a screenshot please repair your AVG Internet Security once from your control panel and check whether your system getting protected with AVG from repair. To repair AVG Internet Security please go to control panel, program and features, select AVG program, click on change button and repair your AVG. However, we could not find any AVG Internet Security purchase under your email account: ylvaivik@me.com. Feel free to contact us again if you need any further assistance. Thank you.

I’m tired and had a glas of wine so I get back to you tomorrow. You are just great support. 
My time is 23.05. See you tomorrow.

Ylva

Hello Ylva,
The AVG Internet security unlimited program gives you Real-time protection helps keep your computer free of viruses, spyware, rootkits, Trojans, and other nasty malware. It also blocks unsafe links, downloads, and email attachments, and lets you quickly scan removable USB and DVD drives, too. To know more about your AVG Internet security unlimited, please check our website http://www.avg.com/us-en/internet-security

We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. We work 24/7, you can contact us anytime.

Thank you.