Hello Ross,
I understand the inconvenience.
It seems that the screenshot is not attached correctly.
Please try attaching the screenshot again to assist further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello Ross,
I understand the inconvenience.
It seems that the screenshot is not attached correctly.
Please try attaching the screenshot again to assist further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Yes I have the AVG antivirus free installed, its version 17.9.3040 I do always have multiple tabs open but none of which are for that website.
Thank you for the information.
I have sent the email instructions on how to collect and send us the log files.
If the email is not found in inbox do check in spam and junk folders.