Hi Nicolai.
We have received your recent query in a new post. We're sorry to hear that the issue has reccurred. To analyze it further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent an email containing steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
Dear Avinash,
I am not sure follow. My screenshot and email clearly indicate that my web browser (100% Mozilla Firefox btw) is not affected, neither appears to be the cause, but that AVG itself is affected as well as some brower within AutoCAD.
If I understand you correctly, you want me to uninstall AVG and AutoCAD? Does that make any sense, or better asking, does AVG not provide a removal tool for teh actual Trojan?
I have been getting this thread pop-up from AVG (internet security-paid subscription) for 2 days now:
Thread: JS:Agent-EGY [Trj]
URL: http://wpad/wpad.dat
Process: C:\Program Files\AVG\Antivirus\AVGUI.exe,
whenever I am online.
I disconnected the computer from the internet and ran a "deep scan" as well as as "root-time scan" set to automatically clean for "Viruses" and inform about "pot. unwanted programs", but it found nothing and once connected to the internet again, the same message pops up again.
This is getting really frustrating and somehow scary, appreciate any help and advice.
Thanks Nico
Thank you for providing the screenshot, Nicolai.
We've asked for the screenshot to see which AVG component has detected this threat. It seems some adware application or an unwanted browser extension is trying to establish a connection to this website. Please verify and uninstall the unwanted applications and reset your web browsers to default settings. Monitor the situation and let us know if you still receive this threat detection pop ups.
Nicolai, we do not mean to uninstall AVG or AutoCAD applications.
I see that you paid for a virus removal assurance service. I have sent an email containing instructions to get connected with our remote assistance team. Please connect with them and they will be glad to scan your PC for virus.
Dear Avinash,
Thanks. Turns out there is/was no virus or better saying Trojan, but only false positives/alerts caused by conflicting programs and/or AVG.
A simple uninstall and new install of AVG internet security resolved the issue.
Thanks and all the best
Nico
Dear Avinash,
I am not sure follow. My screenshot and email clearly indicate that my web browser (100% Mozilla Firefox btw) is not affected, neither appears to be the cause, but that AVG itself is affected as well as some brower within AutoCAD.
If I understand you correctly, you want me to uninstall AVG and AutoCAD? Does that make any sense, or better asking, does AVG not provide a removal tool for teh actual Trojan?
Daer Avinash,
Email received, report/sysinfo created and output file sent.
Thanks Nico