Jullie verlengen zelf alles op mijn pc
Hello Inge,
We are glad to clarify the charges for you.The support available here is in English.
We do not process any unauthorized charges without intimating our customers. We sent a pre-billing notification prior 30 days of subscription's expiry.
We found auto-renewal service wasn't cancelled for your AVG TuneUp Unlimited subscription, hence you have been charged EUR 44.99 for its renewal on Nov 16, 2019.
You've again purchased the same subscription manually (EUR 27.99) on Dec 1, 2019. This ended up with increasing validity of AVG TuneUp (Dec 1, 2021).
Do you wish to cancel the recent charges in the amount of EUR 27.99?
Hello Inge,
We are glad to clarify the charges for you.The support available here is in English.
We do not process any unauthorized charges without intimating our customers. We sent a pre-billing notification prior 30 days of subscription's expiry.
We found auto-renewal service wasn't cancelled for your AVG TuneUp Unlimited subscription, hence you have been charged EUR 44.99 for its renewal on Nov 16, 2019.
You've again purchased the same subscription manually (EUR 27.99) on Dec 1, 2019. This ended up with increasing validity of AVG TuneUp (Dec 1, 2021).
Do you wish to cancel the recent charges in the amount of EUR 27.99?