Just purchased avg off amazon(downloadable)

i checked my inbox and spam and theres no email with instructions. can you resend please?

Hello Geoffrey,

We are sorry for the delay in response and inconvenience caused.
We have sent you the email instructions to get our additional support.
Please check for the email on spam and junk folders if it is not present in the inbox.

i tried to install and it gave me(description: general error (0x0426) error code: 0xc0070426)
i used the avg remover and took it off and tried again and same result
any solutions to help me load my new anitviurs?

i checked my inbox and spam and theres no email with instructions. can you resend please?

Geoffrey,
We have resent the email as requested. Please check your inbox and spam box as well.

Hello Geoffrey,

We are sorry for the delay in response and inconvenience caused.
We have sent you the email instructions to get our additional support.
Please check for the email on spam and junk folders if it is not present in the inbox.