Keep sending me to payment page when I already have a subscription

Hi Jueun,

We understand your concern.

We could see that your program awaits activation.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us

When I want to use the program, it keeps sending me back to payment page and I can't use the full feature. I have a year subscription for internet security. I have restarted the computer several times to see if this gets resolved and it doesn't work! Please help.
Hi Jueun,

We understand your concern.

We could see that your program awaits activation.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us