Hello Mike,
We're sorry to hear this.
Could you share the screenshot of the page that asks you to resolve the issues?
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Do you get an error while you try to reactivate your AVG Internet Security and AVG Secure VPN?
Keep us posted to resolve this issue.
Thank you.
I bought a 2 year subscription which expires in May 22.
Whenever I scan my computer, at the point which ass me to resdolve the issues, I get diverted to the billing page.
I have tried reinserting my 'key' but it tells me there is a problem.
I have never been able to complete a scan and repair since I paid for the service.
I have AVG for ten devices and also VPN . Neither will work.
Hope you can help
Hello Mike,
We're sorry to hear this.
Could you share the screenshot of the page that asks you to resolve the issues?
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Do you get an error while you try to reactivate your AVG Internet Security and AVG Secure VPN?
Keep us posted to resolve this issue.
Thank you.