kms-R@1 trojan seems to resist all scanings

Viruses & Threats
8

Hi Andrew,
We apologize for the inconvenience caused due to this issue. To assist with the issue better please kindly provide the screenshot of the virus using the below link.
http://avgclick.me/getscreenshot
Thank you.

1

Hello, I need some help from you - the AVG community. Recently I've struggling with a virus/trojan named KMS-R@1. It also has other processes named KMS-R@1nhook and KMS Connection Broker. 
I know it looks up for banking information and keeps track of browsing information.
I've tried dealing with it with Premium AVG, I made a full scan and also a boot scan but I can't seem to get rid of it.
It eats a lot of Disk memory. I also tried Malewarebites unsuccessfully. I think I've been having it for quite some time and I have win 10.
Do you have any ideas or information that could help me terminate this trojan ?

7

Hi Andrew,
We apologize for the inconvenience caused due to this issue. To assist with the issue better please kindly provide the screenshot of the virus using the below link.
http://avgclick.me/getscreenshot
Thank you.

4

Hello Andrew,
We really understand your concern, please share us a screenshot of the Task manager in your computer (Enable the process, take a screenshot and disable it). It would really help us to analyze the issue, so that we can help you with this. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.

5

Hello Andrew,
We apologize for the inconvenience caused.
We have sent you an email with instructions to collect diagnostic information and analyze this issue.
Thank you.

3

I can't download the utility AVG Screenshot. The link gives me the following error:
~An error occurred while processing your request.
Reference #132.9f883554.1492502683.d3075c1~
This is actually a little bit frustrating…

I am using AVG Internet Security. My computer is kinda new, I bought it last autumn and I've been keeping it clean, with few programs as I used it for work.

6

Andrew, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

2

Actually, I don't have what to make a screenshot of. The process used to appear in Task Manager at 'processes' but since I've disabled it with msconfig from starting with the windows it doesn't appear there anymore. There is also little information on the web about it, some website are are saying that it is a high-risk hacker trojan made to steal banking data and also to automatically download other programs. Its users can also remotely control my computer. 
It makes my computer run very slow, and in time it might damage the registers even more. In know of it because it seemed as a strange process in Task Manager with no publisher information; also it showed like not using any resources in terms of percentages.
Thank for your answers and I still seeking for some advice/ suggestions. Thank you.