Hello Osvaldo,
We sincerely apologize for the difficulties you are currently experiencing.
Upon reviewing your account, I see that you have purchased AVG Internet Security (1 computer) product. To install AVG Internet Security please click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe download and install the file.
Feel free to contact us for any further assistance. Thank you.
On May 2nd I renewed my Licence concerning AVG Internet Security having forgot to buy a Back Up Disk. At first the new files were properly installed but later on and due to some wrong doing in the computer those files(2015-2016) vanished and although all my hard working trying to fix the problem till now my efforts have been unsuccessful. I got in touch with the firm but till now I haven't received a prompt answer from them and I feel vulnerable without AVG 2016.
Hello Osvaldo,
We sincerely apologize for the difficulties you are currently experiencing.
Upon reviewing your account, I see that you have purchased AVG Internet Security (1 computer) product. To install AVG Internet Security please click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe download and install the file.
Feel free to contact us for any further assistance. Thank you.