Hello David,
We're sorry for the inconvenience caused.
To further look into this and help you, we've created a ticket on your behalf and forwarded it to our designated sales team.
They'll contact you via email and help you accordingly. Meanwhile, your patience is very much appreciated. Thanks!
My account had a card that was compromised so I renewed it with a new card,
It says that Payment failed. Old card.
The subscirption says…Subscribed with active Stay Safe Virus Guarantee. Your next payment date is December 31, 1969.
Another place it says it will cancel in 28 days.
CHAT with a agent the wheel spins for 1/2 hr no chat.
Telephone support plays music for 45 minutes each day until I give up.
Do I create a new account and download or do I find a new company for virus control.
I just want to pay my bill but my account won't let me because I was days past the attempted payment.
Hello David,
We're sorry for the inconvenience caused.
To further look into this and help you, we've created a ticket on your behalf and forwarded it to our designated sales team.
They'll contact you via email and help you accordingly. Meanwhile, your patience is very much appreciated. Thanks!