Laptop slower after installing avg tune up

Hi Dennis,

We are sorry to hear this.

We will help you to resolve the issue.

We could see that you have contacted us through chat and concerned tech did optimized the computer.

Are you still facing the same issue after the chat session?

Could you mention the current optimization level in the AVG TuneUp?

Keep us posted.

Im really frustrated with AVG tune up, i decided to install the paid version because my laptop was running slower than usual but that was a mistake, the laptop did run slightly faster but the startup from switch on to microsoft edge was really slow, i contacted avg and an engineer took control of my laptop and did some messing about which helped a little but it is now slower than ever in fact 13 minutes from switch on before i could do anything, note i am not good at understanding the workings of computors but if anyone out there can advise a simple fix i would appreciate it, I have paid AVG security installed could that be a problem

Hi Dennis,

We are sorry to hear this.

We will help you to resolve the issue.

We could see that you have contacted us through chat and concerned tech did optimized the computer.

Are you still facing the same issue after the chat session?

Could you mention the current optimization level in the AVG TuneUp?

Keep us posted.