I can't help but notice that these posts are dated 2018 and yet I have the same problem these past few days with the "paid for version" I have repaired, restarted PC and run a full scan with the same result, last scan shown as 5 days ago. Is this BUG going to be fixed soon?
Hello Ranjani,
May i ask why some people are being told this issue is a bug and others, like myself, are not? Instead we are being asked to contact tech support.
Is my problem 'a bug' or not and if it is, will it be resolved at the next Update?
Hello Linda,
I understand the inconvenience. In the latest version, AVG User Interface will show the “Last computer scan” data only if you press "Scan Computer" floating button and not for any other scans. I would request you to click on Scan computer button and start the scan. Repeat the scan process till the last computer scan shows the correct day/time.
Hello,
This last week I have noticed that on my AVG Internet Security Dashboard "Last computer scan - days ago" is wrong. It is increasing even though I have had an automatic or manual scheduled scan run daily.
I have tried to Repair but still not showing correct "Last computer scan" status.
Please advise.
Regards Linda … I have noticed a few similar posts this last week or so.Could it be a bug from last AVG Update?
Ian, I regret for the inconvenience caused. This last scan status is reported as bug and will get resolved in next update. Your patience is much appreciated.
Thank you for the information, Linda.
Sorry for the confusion, we appreciate your efforts in trying to fix the issue. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve the issue.
Linda,
I apologize for the inconvenience. We have received an update from our developers that this is a known bug and it should be fixed in the coming version 18.1. Our technical team is working on a fix. Once an official update is released, the issue will be fixed automatically.
Your patience is much appreciated.
my interface is the same last scan 5 days ago. i used to love avg but getting very cheesed off right now.
Hi Sidney,
This isn't the expected behavior. Let us work together and get this sorted.
May I know whether you use AVG Antivirus free or paid AVG Internet Security?
If it is the paid version, do connect with our chat team using this https://support.avg.com/support_tech_chat? link for further assistance.
If it is the free version, do create your own post on our community which will help us to provide further assistance.
Thank you.
Actually, that is not true what you say. The new interface has always shown the Last Computer Scan status changing according to the SCHEDULED SCANS ive run. However, i have done what you asked i.e. pressed 'Scan Computer' button but still it makes no difference to the "Last computer scan - days ago" which remains wrong.
Below is a screenshot of my Dashboard, in case you reply asking for it:-
Hello Linda,
I understand the inconvenience. In the latest version, AVG User Interface will show the “Last computer scan” data only if you press "Scan Computer" floating button and not for any other scans. I would request you to click on Scan computer button and start the scan. Repeat the scan process till the last computer scan shows the correct day/time.