Legal software updating failed several times

Hello Nagi,
We apologize for the inconvenience caused, please let us know the name of the Antivirus you have installed in your computer. Have you got any error messages while trying to update it, if possible please provide us the screenshot in order to assist you better. Please feel free to contact us for further assistance.
Thank you.

I think this is wrost antivirus which I seen.   It even did not remove the viruses from Pendrive, memory cards.   The AVG Protection is not updating since 3 days.   Every thing is problem.  Even the software is not removing from my system.

Hello Nagi,
We apologize for the inconvenience caused, please let us know the name of the Antivirus you have installed in your computer. Have you got any error messages while trying to update it, if possible please provide us the screenshot in order to assist you better. Please feel free to contact us for further assistance.
Thank you.