Legitimate emails from AVG

AVG Subscription
3

Hello Kerry,

I will help you with the necessary information.

AVG is partnered with the established eCommerce provider Digital River, which manages the online sale and distribution of AVG products and services.  
If you purchase an AVG product from the official AVG website or from the user interface of an AVG product, the order transaction may be fulfilled by Digital River.

This is a legitimate email from AVG via digital river.

You have an active subscription of AVG Internet Security and AVG PC TuneUp on your account which will expire soon.

However, we see that there is another subscription of AVG Ultimate valid till 1/12/2020.

You can cancel the renewal of AVG Internet Security and AVG PC TuneUp, as this subscriptions are already included in AVG Ultimate.

1

Hi,
I am getting emails from avg.cs@digitalriver.com telling me that my subscription needs to be renewed.
I am suspicious of emails not coming directly from AVG.

Is this a legitimate email address for AVG products?
Thanks,
Kerry

2

Hello Kerry,

I will help you with the necessary information.

AVG is partnered with the established eCommerce provider Digital River, which manages the online sale and distribution of AVG products and services.  
If you purchase an AVG product from the official AVG website or from the user interface of an AVG product, the order transaction may be fulfilled by Digital River.

This is a legitimate email from AVG via digital river.

You have an active subscription of AVG Internet Security and AVG PC TuneUp on your account which will expire soon.

However, we see that there is another subscription of AVG Ultimate valid till 1/12/2020.

You can cancel the renewal of AVG Internet Security and AVG PC TuneUp, as this subscriptions are already included in AVG Ultimate.