Licence Invalid

Hello Jan,
We apologize for the inconvenience caused. Do you get the message as 'Your licence key is not recognized, please re-enter your license key'? To fix the issue, did you try reinstalling a new version (2016) of your AVG program? Thank you.

My licence is still current but the system insists it is invalid and when I try to re activate absolutely nothing happens. Any ideas please?

Hello Jan,
We apologize for the inconvenience caused. Do you get the message as 'Your licence key is not recognized, please re-enter your license key'? To fix the issue, did you try reinstalling a new version (2016) of your AVG program? Thank you.