Hello Michael,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000bnsV .
Please try keep whole conversation in one question/thread to speed up resolution. Thank you.
I have just renewed for 2 years and the installation procedure was confirmed as "successful". But my account shows the old licence number and when asked for the new one I have been given a message that the details are incomplete. Can you help me please.
Michael Saul
Michael, Please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!.
AVG Guru
Hello Michael,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000bnsV .
Please try keep whole conversation in one question/thread to speed up resolution. Thank you.