Hello Cees.
Thank you for contacting us. We have checked your account details and apologize for the inconvenience caused. Please note that as explained by our representatives already, your payment has not been yet received by AVG to issue you a license number. We did not even receive any proof of purchase from you as you mentioned. So please send us a proof of purchase attached in the email conversation you had with us. Our sales support team will certainly assist you further. Thank you.
Hello Cees.
Thank you for contacting us. We have checked your account details and apologize for the inconvenience caused. Please note that as explained by our representatives already, your payment has not been yet received by AVG to issue you a license number. We did not even receive any proof of purchase from you as you mentioned. So please send us a proof of purchase attached in the email conversation you had with us. Our sales support team will certainly assist you further. Thank you.
26-11-2015 i ordered avg tune up, payed by ideal, now all i hear is : money not received.
contact by email, i send prove of payment. what to do ?
Cees, IDEAL???.. Have a look @ this AVG article (http://avgclick.me/AVGpayments).
AVG Guru