License blocked

Hello Anton, 
Thank you for contacting AVG support channel.
We apologize for the inconvieninece caused to you.
Please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
AVG Support Community | User Forum for All AVG products (http://Hello Anton, Thank you for contacting AVG support channel. We apologize for the inconvieninece caused to you. Please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly. https://support.avg.com/support_ask Thank you and keep us updated!)
Thank you and keep us updated!

Hello martin,

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to use VPN and getting error message. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Confirm the version of operating sysem installed in your device.
2. Have you tried to reinstall  AVG Secure VPN (or) restart the device?
3. Share us the screenshot of the error message which you get from AVG Secure VPN.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

aince this morning i can't use VPN on one of my systems . I get the message License blocked . What to do now ?, i can't reach customers support

Thank you for taking the time to write back to us, Martin.
We are really sorry to know that you are unable to use AVG Secure VPN.
To help you check this, please help us with the screenshot of the error message you got to escalate this issue for you. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

error description

Hello martin,

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to use VPN and getting error message. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Confirm the version of operating sysem installed in your device.
2. Have you tried to reinstall  AVG Secure VPN (or) restart the device?
3. Share us the screenshot of the error message which you get from AVG Secure VPN.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

  1. Windows 10 22H2
    2. Yes , no result
    3.

Hello Martin,

We're sorry for the inconvenience caused. Thank you for sharing us the screenshot. 

To fix this issue, we request you to get connected with our additional support. They will collect the logs and escalate the issue to next level of team to resolve it. 

An email instruction has been sent which will help you to get connected. If the email is not found in inbox do check on spam and junk folders.