Hi Malcolm,
Thank you for contacting AVG Comunity Forum. I see you are facing issues with license of the subscriptions. I am sorry for the inconvenience. Regarding you concern, Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which shows renew request?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance. Keep us updated.
I appear to have 2 licenses running for the same thing on my account both are still valid and now I keep getting renew request. Why is your system doing this?
Hi Malcolm,
Thank you for contacting AVG Comunity Forum. I see you are facing issues with license of the subscriptions. I am sorry for the inconvenience. Regarding you concern, Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which shows renew request?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance. Keep us updated.
Hi Malcolm,
Please refer the below article for sharing us the screenshot:
Creating a Screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Thank you in advance.