License will expire tomorrow - but cannot be right

Other products
6

Hello Gerrit. I am sorry to hear that. Have you activated your PC TuneUp program with the new license number? If not please have a look at this article http://avgread.me/1FNQnGg to activate the AVG PC TuneUp program. Thank you.

3

Hello Gerrit. I really appreciate your efforts. I am sorry to inform that it is not possible to find the subscription details on the AVG PC TuneUp program. Thank you.

5

Thanks. I (re-)activated TuneUp with the key I received in February and it was accepted.
Question: is there a way I can see in the TuneUp-tool that the expiration date indeed is now on Feb.-2016?

1

from AVG (at 25/6) as well as from TuneUp (at 26/6) I get the message that my license will end 28-June

BUT I HAVE BOUGHT A NEW LICENSE AT 22-FEB. ALREADY
AND FROM AVG I DO NOT HAVE A PRODUCT(besides TuneUp)

what is wrong please  -  did I miss something or something wrong with your registration system?

Note: I cannot contact Sales Support for this issue because then I have to call them (from The Netherlands) and that will cost me a fortune (because email contact with Sales Support seems not an option). A chat or phone connection via technical support also does not work. So this is the medium to get a solution, please?

2

Hello Gerrit. I am sorry to hear that. Have you activated your PC TuneUp program with the new license number? If not please have a look at this article http://avgread.me/1FNQnGg to activate the AVG PC TuneUp program. Thank you.

4

Thanks. I (re-)activated TuneUp with the key I received in February and it was accepted.
Question: is there a way I can see in the TuneUp-tool that the expiration date indeed is now on Feb.-2016?