Hello Chris,
We regret for the inconvenience caused.Due to the arrival of new threats and infections,we have updated our AVG security program with high new security patches and updates to enhance the computer security. Since you have mentioned that you have installed 2015 we personally suggest you to install AVG 2016 updated version. The following articles explain system requirements http://support.avg.com/SupportArticleView?urlname=AVG-compatibility-with-Windows-10 to install AVG program. If you have installed Windows service pack 3 We would request you to remove installed AVG program with including traces from your system using AVG Remover tool and then try to reinstall AVG Program.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
It would still be most helpful to know what the life expectancy of AVG 2015 is. I like this product very much and it is my first choice of system protection. I do not need support but I do need the continued supply of AVG 2015 AV database updates. I am trying to find out if and when this supply will end for AVG 2015 antivirus.
I see that AVG is rapidly phasing out its older products. I use AVG 2015 on my Windows XP system which uses a processor which does not support SSE2 instructions so will not run AVG 2016 or later versions. Can you please tell me when support for AVG 2015 will cease. I am especially interested to know for how long AV database updates will continue to be available for AVG 2015 versions.
Thank you,
Chris Pugson
It would still be most helpful to know what the life expectancy of AVG 2015 is. I like this product very much and it is my first choice of system protection. I do not need support but I do need the continued supply of AVG 2015 AV database updates. I am trying to find out if and when this supply will end for AVG 2015 antivirus.
Hello Chris,
We regret for the inconvenience caused.Due to the arrival of new threats and infections,we have updated our AVG security program with high new security patches and updates to enhance the computer security. Since you have mentioned that you have installed 2015 we personally suggest you to install AVG 2016 updated version. The following articles explain system requirements http://support.avg.com/SupportArticleView?urlname=AVG-compatibility-with-Windows-10 to install AVG program. If you have installed Windows service pack 3 We would request you to remove installed AVG program with including traces from your system using AVG Remover tool and then try to reinstall AVG Program.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Chris,
We have updated our AVG programs into 2016 versions and we are sorry to inform you that it is not possible to install the older version of AVG. Probably, after two months, there is a possibility that we may update our AVG programs into 2017 version. Thank you for your better understanding.