Recently I have been experiencing, at best a nuisance, and at worst a source of damage to my computer/personal data
Sometimes, when I click on a link it leads me to tab or new window with 'a Microsoft warning' concerning damage to my system or personal data, and/or their system and I am given a phone number to call, often in Manchester or London, to unlock my computer. Often I notice Winerr 03. One thing that common is that the set of tabs on which the spurious error is located is frozen, except the pop-ups associated with that website. I cannot close that tab, or that window by clicking on the red X in top right.
The other applications that I am running, eg, notepad, excel, Firefox seem unaffected.
I am able to close the whole window from Task Manager. The reason that is annoying is that I have to open all the tabs again and enter my passwords and usernames again, about 10 minutes' work (as I am such a poor typist !)
Why isn't AVG protecting me against this malware, which it certainly is ? It fails to detect anything when run a scan even when the IE11 (private mode) is frozen !
What is being done to prevent these tabs opening ?
Perhaps I have not set up AVG (free) up properly ?
The sites have different URL every time they open
I am using an HP Pavilion dm4-1050ea with W7 home and IE11
It is said this problem affects other browsers as well, but I have no experience of that.
Hello Edward,
We will work together to sort this issue.
This pop-up's generally occur when you download or access data from any unsecured web site.
These websites install extensions or program along with a genuine program which causes this issue.
That is why no Antivirus program detect this as threat.
To prevent this from happening, I suggest you to check the download license agreement if any other by product is added along with a genuine program, this will fix this issue.
Please reset your browser to fix this issue pop-up issue. Resetting your browser will delete all the saved cookies on your computer that might be causing this issue.
If you face any difficulties, please let us know and we will assist you further.