Hello, Sombat.
I regret for the inconvenience this may have caused. Please make sure that your mobile is connected to a strong internet connection. If this requirement is met and the issue persist, please re-register your device with AVG Anti Theft as suggested in this article.
I purchased AVG 2018 for android and upgrade from free version to pro version.
when i login to my.avg.com, i cannot locate the device from PC, it shown "We are unable to connect to your device".
it look like my.avg.com cannot connect to my smartphone.
please anyone help?
Hello, Sombat.
I regret for the inconvenience this may have caused. Please make sure that your mobile is connected to a strong internet connection. If this requirement is met and the issue persist, please re-register your device with AVG Anti Theft as suggested in this article.