Hi Tony,
We will certainly look into this for you.
We could see that you have active AVG Internet Security (5 computers) that is registered with e***@thecheeseman.co.uk active until 2018.9.14.
We could see that the automatic renewal for this subscription is turned ON. And AVG not yet renewed your subscription as the renewal will usually happen 15 days prior to the products expiration date.
Once the product is renewed you will get the order confirmation email along with the new license information to activate your subscription.
So we request you to wait until your product is renewed to provide you the license details.
Thanks,
Vishnu Vardan
Hi,
I haven't logged in to my account for a while, but have just renewed my subscription, so need the details of my license for the other computers. But I cant remember my log in details? I have tried all the following email addresses:-
en***@thecheeseman.co.uk (this is the email my digital river notification came too)
t**@thecheeseman.co.uk
t**@tcowling.wanadoo.co.uk (this email is no longer valid)
t*****@gmail.com
But when I've tried all the above on the forgotten password page, It doesn't recognise any of them?
please can you help before the subscription runs out on my other computers in 10 days time. Thanks.
Kind regards
Tony
I haven't logged in to my account for a while, but have just renewed my subscription, so need the details of my license for the other computers. But I cant remember my log in details? I have tried all the following email addresses:-
en***@thecheeseman.co.uk (this is the email my digital river notification came too)
t**@thecheeseman.co.uk
t**@tcowling.wanadoo.co.uk (this email is no longer valid)
t*****@gmail.com
But when I've tried all the above on the forgotten password page, It doesn't recognise any of them?
please can you help before the subscription runs out on my other computers in 10 days time. Thanks.
Kind regards
Tony
Hi Tony,
We will certainly look into this for you.
We could see that you have active AVG Internet Security (5 computers) that is registered with e***@thecheeseman.co.uk active until 2018.9.14.
We could see that the automatic renewal for this subscription is turned ON. And AVG not yet renewed your subscription as the renewal will usually happen 15 days prior to the products expiration date.
Once the product is renewed you will get the order confirmation email along with the new license information to activate your subscription.
So we request you to wait until your product is renewed to provide you the license details.
Thanks,
Vishnu Vardan