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3

Hi Balu,
Thank you for reaching out to us with your concern.
I see that your AVG Internet Security-Unlimited is under the email address *******@gmail.com
Here is a link with the steps to activate your AVG Internet Security-Unlimited: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate

Please Login with the Gmail Email Address and check if that fixes the issue. If issue persists, please provide me a screenshot of the error message that you get while trying to Logging In. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

2

Hi Balu,
Thank you for reaching out to us with your concern.
I see that your AVG Internet Security-Unlimited is under the email address *******@gmail.com
Here is a link with the steps to activate your AVG Internet Security-Unlimited: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate

Please Login with the Gmail Email Address and check if that fixes the issue. If issue persists, please provide me a screenshot of the error message that you get while trying to Logging In. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1
AVG Internet Security - Unlimited
1-year subscription, Unlimited devices
Billed annually		₹ 972.00
		<table border="0" cellpadding="0" cellspacing="0" style="width: 100%;"><tbody><tr><td align="left" colspan="1" rowspan="1" valign="top">
					<table border="0" cellpadding="0" cellspacing="0" style="width: 100%;"><tbody><tr><td align="right" colspan="1" rowspan="1"> </td><td colspan="1" rowspan="1"> </td><td align="center" colspan="1" rowspan="1"> </td><td align="center" colspan="1" rowspan="1"> </td></tr><tr><td align="right" colspan="3" rowspan="1"><b>Subtotal:  </b></td><td align="right" colspan="1" rowspan="1">₹ 972.00</td></tr><tr><td align="right" colspan="3" rowspan="1"><b>Discount:  </b></td><td align="right" colspan="1" rowspan="1">₹ 0.00</td></tr><tr><td align="right" colspan="3" rowspan="1"><b>VAT:  </b></td><td align="right" colspan="1" rowspan="1">₹ 174.96</td></tr><tr><td align="right" colspan="3" rowspan="1"><b>Total:  </b></td><td align="right" colspan="1" rowspan="1"><b>₹ 1,146.96</b></td></tr></tbody></table>
					</td></tr></tbody></table>
		 

		<table border="0" cellpadding="5" cellspacing="0" style="width: 100%;"><tbody><tr><td align="center" colspan="2" rowspan="1"> </td></tr><tr><td align="left" colspan="1" rowspan="1"><b>Billing Address</b></td><td align="left" colspan="1" rowspan="1"><b>Payment Information</b></td></tr><tr><td align="left" colspan="1" rowspan="1" valign="top">Balu Iyer<br>						.<br>						. 695018<br>						India<br>						[Email Address Removed]</td><td align="left" colspan="1" rowspan="1" valign="top">Please look for <b>DRI*AVG Technologies</b> on your credit card billing statement.</td></tr></tbody></table>
		<br>			<br>			 </td></tr></tbody></table>


I could not log into AVG Protection, even though I have paid for one year subscription.