Hello Wayne
I am sorry for the inconvenience. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
1.Click here to download the AVG SysInfo tool www.avg.com/filedir/util/AVG_SysInfo.exe .
2.Run the downloaded tool.
3.Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
4.Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
5.Fill in your email address, and then click Send output.
6.Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
We will analyze the received files and provide you with further information.
Please feel free to contact us back for any further assistance. Thank you.
Hello Wayne
I am sorry for the inconvenience. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
1.Click here to download the AVG SysInfo tool www.avg.com/filedir/util/AVG_SysInfo.exe .
2.Run the downloaded tool.
3.Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
4.Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
5.Fill in your email address, and then click Send output.
6.Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
We will analyze the received files and provide you with further information.
Please feel free to contact us back for any further assistance. Thank you.
Hello Wayne,
It is to be informed that "System Mechanic Premium" is a third party software, so kindly contact system mechanic premium technical support to assist you better resolving your issue.
Thank you.
After following removal and later, reinstall instructions from System Mechanic with no success, I looked deeper into these errors in the event viewer.
It appears this has been happening for 3 years so I don't believe System Mechanic had anyting to do with this error except for reporting it.
I have installed system Mechanic on an identical HP desktop along with a Lenovo Laptop, all rinning the same versions of AVG and System Mechanic, and none of them are showing this error.
How important is this error in the function of AVG? System Mechanice is showing it because the category is Error.
What do you suggest?
Thanks
I have submitted the results on the 28th
I have AVG free on 2 PC's and a laptop all running win 7. I recently purchased System Mechanic Premium and after getting everything setup, I am now seeing system warnings in my logfile in System Mechanic that show as "system reliabality" problems with error labeled "Loggings Application - Stopped Working". I had a few of these errors over a month but 8 errors after the System Mechanic install.
Nothing else happens or presents itself. A google review said that this is an AVG app so that is why I am here asking. This is not happening on my win7 laptop. Only happening on a HP desktop win7/64.
Any help would be appreciated.
Hello Wayne,
The crash is most probably connected to the System Mechanic activity. I request you to disable 'System Mechanic' activity for a while and see if the situation changes. If all is fine when System Mechanic is off then please contact support for 'System Mechanic' .
Thank you.
I understand but it reads the system errors and the only reason I ask here was because the file was C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.9.0\loggingserver.exe
I Will contact their support but it still appears to be an AVG program issue.
Thanks
Hello Wayne,
I apologize for the inconvenience you experienced in this case.
Please send us the screen shot of the exact error message you have received.
Please feel free to get back to us for further assistance.
Thank you.
Hello Wayne,
Thank you for submitting the diagnostic information. Your query is being analyzed and will share you a solution shortly via email. We would request you to wait patiently and I really appreciate your patience and efforts.
Thank You.