Login to the AVG account

AVG Subscription
5

Good afternoon.
On 31st October I was debited with £84.99 in renewal of my Multi device cover.Unfortunately the age of my computer precludes me from using the e-mail facility.
In the circumstances would you please confirm details of my recent renewal to my i-phone email viz;
"johnmarsh1942@outlook.com" - mobile telephone No. "07799543667.
The only reference I can quote is Order No. 122465998900 from a previous renewal.
Kind regards
John Marsh

4

Hello Lior,
Sorry for the inconvenience.
We'll definitely help you with your issue.
Can you please tell me if you are getting any error message while trying to login to your AVG Account from the AVG program.
Please share us the screenshot of the error message to assist you with better clarity.
To take screenshot, please refer to this article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=screenshot&supportType=home).
Keep us updated.

2

Hello Lior,
Sorry for the inconvenience.
We'll definitely help you with your issue.
Can you please tell me if you are getting any error message while trying to login to your AVG Account from the AVG program.
Please share us the screenshot of the error message to assist you with better clarity.
To take screenshot, please refer to this article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=screenshot&supportType=home).
Keep us updated.

1

Unable to connect to the AVG account in the app lets me connect only on the site

3

Good afternoon.
On 31st October I was debited with £84.99 in renewal of my Multi device cover.Unfortunately the age of my computer precludes me from using the e-mail facility.
In the circumstances would you please confirm details of my recent renewal to my i-phone email viz;
"johnmarsh1942@outlook.com" - mobile telephone No. "07799543667.
The only reference I can quote is Order No. 122465998900 from a previous renewal.
Kind regards
John Marsh