Hello Alex,
Thank you for your comment. If you do have any concerns regarding AVG,
please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.
Hello Michele,
Thank you for contacting AVG Community Support.
I sincerely apologize for the inconvenience caused by this issue. I understand how important audio functionality is, especially when it impacts your work.
To assist you better, could you please provide the following details:
1. The device and operating system you are using (e.g., Windows 10, macOS, etc.).
2. Are there any specific error messages displayed when trying to troubleshoot the audio?
3. If possible, please share a screenshot of the error message or the audio settings page showing the issue.
Once we have this information, we can guide you with the appropriate steps to resolve the problem.
Looking forward to your reply.
Best regards,
After my last AVG Driver Update, I have lost all audio on my laptop. Despite troubleshooting, there are NO audio files identified. Please advise how I should proceed. This is very serious for me in my job.
I also lost the audio control after the latest AGV update on my ASUS laptop. Also, my wife’s laptop lost the audio. I made a recovery to 22 November 2024, and it is working again.
So, Michele is right. Please check your latest AVG patches. There must be something interfering with the audio settings. It blocks it totally. Not good at all.
Michele, please try to make a recovery. It worked for me.