Hi Keith,
Thank you for contacting AVG Community Forum. I see you are facing issues with your internet being blocked when AVG Secure VPN is ON. I am sorry for the inconvenience. Regarding you concern, this article explains how to configure AVG Secure VPN to turn on automatically when your device connects to an untrusted or unsecured Wi-Fi network:
Enabling auto-connect in AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=avg-secure-vpn-auto-connect&q=automatically+connect+to+internet&supportType=home)
I hope this resolves your issue. Thanks and Keep us updated.
I was about to load AVG Secure VPN, but when you say "every so often my internet stops. I turn off AVG VPN and I get access again". I have this same problem when I used Norn VPN. They have spent weeks suggesting cures but to date no fix. It strikes me, blaming the suppliers isn’t perhaps correct (not that I’m suggesting you are). Maybe it appears to be our computers.
Every so often my internet stops/ is blocked. I turn off AVG VPN and I get access again. Can I change any of the settlings so that this does not happen
Thank you for writing us back, Keith.
We are sorry to know that you're still facing the issue. We'll help you.
Generally, you will get this error when there is an intermittent issue in the network. Mostly, this might be due to heavy network traffic, in that case changing the VPN location may solve this issue.
Thank you and keep us updated.
I was about to load AVG Secure VPN, but when you say "every so often my internet stops. I turn off AVG VPN and I get access again". I have this same problem when I used Norn VPN. They have spent weeks suggesting cures but to date no fix. It strikes me, blaming the suppliers isn’t perhaps correct (not that I’m suggesting you are). Maybe it appears to be our computers.
Hello Stephen,
Thank you for contacting AVG Community Support.
We are sorry to know this. We'll certainly check and help you.
Please write back to us in a separate private post so that we can check your account and assist you accordingly.
Thank you in advance!
Hi Keith,
Thank you for contacting AVG Community Forum. I see you are facing issues with your internet being blocked when AVG Secure VPN is ON. I am sorry for the inconvenience. Regarding you concern, this article explains how to configure AVG Secure VPN to turn on automatically when your device connects to an untrusted or unsecured Wi-Fi network:
Enabling auto-connect in AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=avg-secure-vpn-auto-connect&q=automatically+connect+to+internet&supportType=home)
I hope this resolves your issue. Thanks and Keep us updated.