Claudia, Have a look @ this AVG article (http://avgclick.me/RevertPCTchanges).
AVG Guru
AVG sends me a page to buy to buy their malware. That's what I lost when I downloaded their one day free trail AVG TuneUp. And I emailed them back "Your exactly right! I fell for your one day free trial and now you want me to pay you to fix my computer. WOW!!! you are good! The malware app I had, naturally I looked into it. Every single comment was positive and was a 4 or 5 star. But I should of looked into your's first also. But seeing I had AVG for many years I didn't think there would be a problem. You had so many people having trouble with your programs and now you just leave them hanging because they can't afford to pay for your packages. And why would I anyways when all people have to say about it is that it keeps giving them trouble. I always thought AVG was the coolest virus program out there because you thought of the little people. WAS I EVER WRONG!" I asked for help 4 times and only the first guy was going to help free of charge, being a decent person. But I had to let him go because my lawyer was phoning at 3 and he said he'd phone back at 5 and I never heard back from him. I tried to find him. I would still like some help to fix my computer. I have to go to court on Monday with the man that defrauded me and the gov't for over $20,000. I can't even afford a hair cut let alone an AVG package which I wouldn't even buy now anyways.
Claudia, Have a look @ this AVG article (http://avgclick.me/RevertPCTchanges).
AVG Guru