Lost all scan settings

Ian,

I appreciate your efforts. It would be helpful if you could provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the menu interface to check and assist further.

Please click on the 3 drawer lines next to scan computer and share the screenshot of it.

I did what you requested and repaired avg but still the same no scan settings.

if you can mess  my avg up with a update why cant it be put  right  with a update.

Other user ian nicholson posting (https://support.avg.com/answers?id=9060N000000U6s9QAC).
Ian, In future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru

did as you asked and clicked done, and still the same, no scan settings icon.

thanks for trying to help but lost all faith and confidence in avg. will let the programme run its course and then look for something new .

if you can mess  my avg up with a update why cant it be put  right  with a update.

User-added image

Hello Ian,

I understand the inconvenience.
We have sent you an email instruction on how to get our additional support in getting this issue resolved.
Did you get the email and followed the steps to get connected with our support?