Lost my protection

Hello Kathy,
We apologize for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you are trying to install in your pc? so that we are happy to assist you better. Also it is advised not to post personal information in public thread due to security reason.
Feel free to contact us for any further assistance. Thank you.

We had to redo our computer and lost our subscription for avg. We had just renewed it for a year a couple of months ago. Can you please help me get this back.
Kathy Bailey
(email id removed)

Hello Kathy,
We apologize for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you are trying to install in your pc? so that we are happy to assist you better. Also it is advised not to post personal information in public thread due to security reason.
Feel free to contact us for any further assistance. Thank you.