I was trying to access my Mac and Web Shield to make modifications, and the my password does not work. Moreover, the Hint phrase is NOT a phrase I created. How is this possible ?
Hello Ervin,
Let me get the exact appearance of AVG message and proceed further.
Share the (screenshot) of AVG window that asks for password and shows "phrase" option.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.