Thank you very much! I managed to download and log in to my account to have all of my AVG bits working correctily. I appreciate your help. All the best for 2019!
Kind regards, nancy
Nancy, you've downloaded a .exe setup file which runs on Windows OS only.
Log into your Mac as an administrator and ensure no other application or antivirus software is running.
Click this link to download the latest version of AVG Secure VPN (the file extension must be .dmg).
Click the menu (three dots) on the downloaded file and select Show in Finder.
Double-click the avg_securevpn.dmg file in your downloads folder. All downloaded items are saved in your Downloads folder automatically.
Double-click on the AVG Secure VPN icon to begin the installation.
When the installation is finished, click Close. The AVG Secure VPN user interface will open auomatically.
If the issue persists, please try to download in a different web browser.
Hello Nancy,
I will check this for you.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN-for-Mac for the steps to install AVG Secure VPN on your Mac computer.
If you get any error message, please share the screenshot http://avgclick.me/getscreenshot of the error message to assist further.
When clicking install for Mac VPN this error appears "this website may be impersonating "mac.sl.u.avcdn.net" to steal your personal or financial information. You should go back to the previous page"
What do I need to do? I contacted customer support who replied asking to send them a screenshot but I have not heard back form them with a fix.
Nancy, you've downloaded a .exe setup file which runs on Windows OS only.
Log into your Mac as an administrator and ensure no other application or antivirus software is running.
Click this link to download the latest version of AVG Secure VPN (the file extension must be .dmg).
Click the menu (three dots) on the downloaded file and select Show in Finder.
Double-click the avg_securevpn.dmg file in your downloads folder. All downloaded items are saved in your Downloads folder automatically.
Double-click on the AVG Secure VPN icon to begin the installation.
When the installation is finished, click Close. The AVG Secure VPN user interface will open auomatically.
If the issue persists, please try to download in a different web browser.
You're welcome, Nancy.
I am glad to hear that you have managed to install the application successfully.
Feel free to contact us if you need any further help.
Hello Nancy,
I will check this for you.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN-for-Mac for the steps to install AVG Secure VPN on your Mac computer.
If you get any error message, please share the screenshot http://avgclick.me/getscreenshot of the error message to assist further.
Thank you very much! I managed to download and log in to my account to have all of my AVG bits working correctily. I appreciate your help. All the best for 2019!
Kind regards, nancy