Thank you for contacting AVG Community Support.
I understand that you want to remove the folder from your Mac device. I'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know why you want to remove the above mentioned folder from your device?
Are you trying to uninstall AVG from your Mac device?
Could you please help me with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
would it be possible that you provide a step by step explanation please how to remove the files and folders?
Greetings & thanks
Jürgen
how can I remove this file and folder? The system states I do not have enough rights, but I am admin of the MacBook Pro M1.
/Library/SystemExtensions/56758880-7982-41E4-A194-EE5FE0BC38A0/com.avg.Antivirus.SystemExtension.systemextension
Hello Ralf,
Thank you for sharing us the screenshot. We are sorry for the inconvenience caused. We understand that you are unable to remove AVG files from your Mac device. We will check and help you to resolve it.
We request you to restart the device once and check whether you can remove it. If you still have the issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
Hello Ralf,
Thank you for writing back to us. We really appreciate your efforts. As your device still have AVG file traces, kindly follow our email steps to connect with our remote support team. They will help you to resolve the issue. We really appreciate your patience.
Hi there,
/Library/Application Support/ - there is no AVG Folder any more. I think the uninstall already covered that a few months ago.
The AVG leftover files are located here:
/Library/SystemExtensions/56758880-7982-41E4-A194-EE5FE0BC38A0/com.avg.Antivirus.SystemExtension.systemextension
Hello Ralf,
Thank you for contacting AVG Community Support.
I understand that you want to remove the folder from your Mac device. I'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know why you want to remove the above mentioned folder from your device?
Are you trying to uninstall AVG from your Mac device?
Could you please help me with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Ralf,
Thank you for writing back to us. You can follow the steps below to remove the traces of AVG.
1. Open Finder
2. In menubar select Go > Go to Folder…
3. Type /Library/Application Support/ and hit the enter key
4. Locate and delete AVG folder
5. Reboot computer and AVG should be removed.
Please try the above steps and let us know if its help you. We look forward for your response.
Hi Veeramani,
would it be possible that you provide a step by step explanation please how to remove the files and folders?
Greetings & thanks
Jürgen