Hello David,
Sorry to know that you couldn't send emails from Microsoft Office.
We don't think this should be due to virus.
We request you to disable AVG security program temporarily by following the instructions mentioned in this link: http://avgread.me/1GnMD3N and check whether you able to send the emails.
If the issue persists then we can confirm that the issue is not with AVG and you have to contact Microsoft support.
If the issue gets resolved then AVG should be blocking the function.
Please let us know the status of it so that we can proceed accordingly.
Hi and first time user. My pc all day with Microsoft Office has not allowed me to send any outgoing emails. I did an AVG scan and no help. It seems a very narrow issue insofar as I cannot send out from Microsoft Office (I can via Google)… anyone help me. A friend thinks I have a virus. Here is what came back and, no, I have not pursued its direction. thanks.
Hello David,
Sorry to know that you couldn't send emails from Microsoft Office.
We don't think this should be due to virus.
We request you to disable AVG security program temporarily by following the instructions mentioned in this link: http://avgread.me/1GnMD3N and check whether you able to send the emails.
If the issue persists then we can confirm that the issue is not with AVG and you have to contact Microsoft support.
If the issue gets resolved then AVG should be blocking the function.
Please let us know the status of it so that we can proceed accordingly.