i tried to run the beta install. It asked for my license key. I can not find it so i tried to request it and it does not recognise my email which is the same one that i use to log in to my account. So now i am forced to use the free version even though i paid for the Performance pro. I am very frustrated. I filled in the form for them to find my key and my email but have not heard back from them. I have second computer running on this license and it too has defaulted to the free version. Can someone please help? I need my computer to be protected and running at full capacity.
Thanks!
Hi Andre,
I am sorry for delayed answer, please refer to following article http://support.avg.com/SupportArticleView?urlname=Crash-of-AVG-PC-TuneUp-1-click-maintenance-or-browser-cleanup .
Thanks
when i run 1 click maintenance on my pc t crashes at clean up browser. i get the message "following AVG processes failed: -oneclick .exe
i have reinstalled Chrome and it did not help. I think my chrome auto updated a couple days ago and that is when it happened. What should i do?
Hi Andre,
I am sorry for delayed answer, please refer to following article http://support.avg.com/SupportArticleView?urlname=Crash-of-AVG-PC-TuneUp-1-click-maintenance-or-browser-cleanup .
Thanks
i tried to run the beta install. It asked for my license key. I can not find it so i tried to request it and it does not recognise my email which is the same one that i use to log in to my account. So now i am forced to use the free version even though i paid for the Performance pro. I am very frustrated. I filled in the form for them to find my key and my email but have not heard back from them. I have second computer running on this license and it too has defaulted to the free version. Can someone please help? I need my computer to be protected and running at full capacity.
Thanks!
Andre, Have a look @ this link (https://support.avg.com/answers?id=906b0000000D58WAAS).
AVG Guru