Hello Daniel,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve your concern regarding spam emails.
Please provide the following information to help you better :
1. How do you access your email? Are you using any email client (or) webmail?
2. Confirm the version of operating system installed in your device.
3. Share us the screenshot of the email which you received on your device.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Hi. This is the ONLY way that I have found to ask this question of AVG. I have been a customer for years now, and AVG IS supposed to be involved with the subject of malware, so -
I received and email that was clearly a link to malware. The email was addressed to me and my correct email account. Moreover, the 'sender' was a personal friend of mine, but the sender's email address was all wrong. This was an obvious attempt to get me to click on the link in the email, which I did not do. I am not that stupid.
Would AVG like a copy of this email? You can see the sender's return address, and presumably you can click on the link using safety precautions to see what it was. Even beyond this, if it was totally illegal and malicious, perhaps you can update your own software to filter this type of email out, and furthermore, perhaps alert the proper authorities? I am trying to be helpful.
I guess I will check back here in a few days to see if this post got answered. Thanks. DG
Thank you for taking out your most valuable time to writing us back and sharing the information.
We are really sorry to know about this. This not what we expect from our customers. Rest assured, we would like to offer an advanced assistance to resolve this issue. Therefore, we've sent you an email for further assistance. Please check your inbox/spam folders to find the email and use it to get back to them.
We appreciate your understanding and cooperation.