Hi Charlotte,
We will help you to sort out the issue.
Please provide us the screenshot of the malware message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
When I scan my device it says there is malware in my Bluetooth but when I try to resolve the issue it says to deactivate my Bluetooth but I can't seem to do that. What can I do to resolve the issue?
Hi Charlotte,
We will help you to sort out the issue.
Please provide us the screenshot of the malware message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.