Malware program Groovio

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3

Brenda, For removal info have you 'googled' remove Groovorio?..
No AV product is capable of providing you with 100% protection although AVG are always working 24/7.
Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-I-suspect-an-undetected-file-is-infected)                    
[2] (https://support.avg.com/SupportArticleView?urlname=Why-AVG-did-not-detect-a-virus)     
AVG would recommend to start with uninstalling all unknown/unused programs and browser addons.
AVG Guru

5

Brenda, Do you actually mean 'Groovorio'?.
AVG Guru

6

yes, I mean Groovorio, Sorry… in a hurry.  I just purchased the AVG2015 and paid the extra 24.99 to have it installed.  I have cleaned everything up but this program. Which I am assuming in the problem I am having with adware, and pop-ups in IE.  This is driving me crazy.  My Grandson (5) has been downloading "Free" video games and I believe these to be the culprits!  Thank you for any help you can offer. It will not let me uninstall.

1

How do I remove The malware program "Groovio" from my computer.  It will not let me uninstall.

4

Brenda, Do you actually mean 'Groovorio'?.
AVG Guru

2

yes, I mean Groovorio, Sorry… in a hurry.  I just purchased the AVG2015 and paid the extra 24.99 to have it installed.  I have cleaned everything up but this program. Which I am assuming in the problem I am having with adware, and pop-ups in IE.  This is driving me crazy.  My Grandson (5) has been downloading "Free" video games and I believe these to be the culprits!  Thank you for any help you can offer. It will not let me uninstall.