AVG found the malware and removed it, but left the extension. Unfortunately, the malware has disabled the tab to turn off this extension and removed the option to delete/remove it. I have uninstalled chrome as well as reset to default settings. All with no luck. The extension is always there, even after reinstall. Rather disappointing to pay monthly for AVG and it can detect a virus/malware but not remove it entirely.
Hello Crystal,
We regret the inconvenience caused. This isn't the experience we wanted you to have.
To investigate this further, we've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.