Me equivoque al suscribirme en el momento de la compra y ahora no puedo activarlo

General discussion
5

Hello Sonia,

Currently, the service here is provided in English.
We request you not to share the email address on a public forum.
Could you explain the concern in English to get further assistance?

1

Me equivoqué al escribir mi correo y ahora no lo puedo activar, ya me registré con mi correo correcto.
correo incorrecto: (email address removed)
correo correcto: (email address removed)
(Éste es el bueno)
Numero de referencia (order number removed)

2

Hello Sonia,

Currently, the service here is provided in English.
We request you not to share the email address on a public forum.
Could you explain the concern in English to get further assistance?

3

Sonia, This Community is basically only English language… Query translation…
[Spanish to English]
I was wrong to subscribe at the time of purchase and now I cannot activate it
I was wrong to write my email and now I cannot activate it, I already registered with my correct email. incorrect email: (email address removed)
correct email: (email address removed)
(This is the good one)
Reference number (order number removed)
AVG Guru

4

Hi, Sonia.
From the translation provided by Alan, we understand that you made a typo in the email address registered with us and would like to update it to correct one. We notice that it is AVG TuneUp - Unlimited (30 day trial subscription) you subscribed for with wrong email address. Since it is only a trial version, we request you to go ahead and subscribe for it again using the correct email address.