Mecool Km2+ Deluxe - won't download any version of AVG

Hello Malcolm, 
Thank you for contacting AVG Community Support.
We understand that you are facing issues with Mobile. 
Please accept our sincere apologies for the inconvenience caused. We will certainly check and help you out.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.

Having just bought the above android box I tried to install AVG as I have an ultimate subscription but despite a few attempts I cannot get it to load even disabling Play store protect it's using Android 11 OS and I don't want to pay another provider.
Any tips ?

Hello Malcolm, 
Thank you for contacting AVG Community Support.
We understand that you are facing issues with Mobile. 
Please accept our sincere apologies for the inconvenience caused. We will certainly check and help you out.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.