Membership Cancellation

Hello Anne,
We apologize for the inconvenience caused.
We have cancelled the renewal of your AVG subscription.
Please submit the refund request through this link https://support.avg.com/RefundForm?l=en
Our billing team will contact you within three business days.
Thank you.

Hello Anne,
We apologize for the inconvenience caused.
We have cancelled the renewal of your AVG subscription.
Please submit the refund request through this link https://support.avg.com/RefundForm?l=en
Our billing team will contact you within three business days.
Thank you.

I have cancelled my membership and have an email from you to confirm this, but I noticed that you have deducted £72.99  from my credit card account. I would appreciate it if you could refund this amount.
Thank you