Hello Peter,
My name is Jovana and I'm with AVG senior support. Firstly, please forgive me for the delay. This is certainly not the usual response time, and we're doing our best to improve it.
I can see in our system that you already spoke with our specialists, and this issue has been reported to our developers.
They are further investigating this behavior and we appreciate you pointing it out to us.
Thank you so much for your help, and patience.
Feel free to write back if you need anything else in the future;
Have a great day!
If I right click the AVG icon in the tray, and do so from the popup tidied away icons in Windows 11, AVG opens the menu behind this, so I can't see it.
Thank you for providing the information, Peter.
We attempt to clarify this to you.
This is common, our AVG tray icon is designed this way, that it will not open in the front but in the backside.
Please follow the article and repair the program and check if it helps.
Let us know if you've any queries and we'll assist you.
Thank you.
It does the same on all 8 of my Windows 11 machines. It's a bug. I'm not wassting any more time on this. Fix it.
Hello Peter,
Thank you for contacting AVG Community Support
We'll check and help you.
May I know why you are trying to access the tray icon?
Awaiting your response.
Thank you for the information, Peter.
May I know what error/ pop up comes while you turn off AVG temporarily?
Please share us a screenshot of the same using the below article.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Peter,
My name is Jovana and I'm with AVG senior support. Firstly, please forgive me for the delay. This is certainly not the usual response time, and we're doing our best to improve it.
I can see in our system that you already spoke with our specialists, and this issue has been reported to our developers.
They are further investigating this behavior and we appreciate you pointing it out to us.
Thank you so much for your help, and patience.
Feel free to write back if you need anything else in the future;
Have a great day!