Hello Gordon,
Thank you for contacting AVG Community Support.
We are sorry to know that you did not get a reply from our senior team. We'll certainly check and help you out.
Upon checking your ticket number, we see that our senior team already working on your concern. You will get an email from them as soon as possible.
We're doing our best to provide efficient support and minimize the response time. However, delays do occasionally happen, despite our best efforts.
We apologize for any inconvenience caused to you.
Thank you and keep us updated.
Thank you for reaching out again, Nicole.
I understand your concern about the message you received.
Did you receive this message from AVG, or do you suspect it might be spam?
Please let us know, and if possible, could you provide a screenshot of the message for further assistance?
We’re here to help!
Hello Gordon,
Thank you for contacting AVG Community Support.
We are sorry to know that you did not get a reply from our senior team. We'll certainly check and help you out.
Upon checking your ticket number, we see that our senior team already working on your concern. You will get an email from them as soon as possible.
We're doing our best to provide efficient support and minimize the response time. However, delays do occasionally happen, despite our best efforts.
We apologize for any inconvenience caused to you.
Thank you and keep us updated.
I have lost contact with Bojana in your customer support with whom I was exchanging emails regarding the merging of my subscriptions under ticket #22218079. I was also asking how to resolve duplicate invoicing for subscriptions I purchased in August in a 3 in 1 bundle. Please have someone contact me to continue the conversation.