AVG installed an update this week and I have had problems connecting to the internet. Now I have a message that has been in progress for two days now.
* AVG is now in passive mode because another antivirus is running on your PC
* Your computer protection is broken
* Your private Data protection is broken
* Hacker Attacks protection is broken
* Your Shopping Protection is broken
* Your Web & Email protection is broken.
Any Ideas on how to fix this.
Hi Glen,
We understand your concern, it seems like you have installed a conflicting Anti Virus on your computer along with AVG Ultimate. Please note that Passive Mode disables all active protection, such as Shields and Firewall, so that you can use more than one antivirus program at a time without interfering with the performance of your PC or the reliability of antivirus detection. In Passive Mode, AVG receives all virus definition and program updates which allow you to manually run scans to check for issues on your PC, however, your AVG product does not actively protect you when it's in Passive Mode.
Please uninstall the conflicting Anti Virus and then check the issue.
Thank you!