Hi Lars,
I have checked the details and It seems that you have AVG Ultimate in your account which is valid until 8-4-2018.
To fix the issue, we will suggest you to repair the AVG protection part. To repair the AVG, please follow the below process.
Start->control panel->programs(uninstall program)->select AVG Protection and repair it.
After the repair, If the issue still persist please contact us back.
Thank you.
Hello,
Still the same problem. After I have followed your procedure I got to the panel "Repairing Free Virus …", after some time it finished with 100% and a new panel showed up with a restart button. Still the same message after the restart and I'm still not able to do an update. Pls. see enclose photo of "AVG Internet Security" panel. Maybe I should reinstall the program?
Lars-Ove Jiohansson
My AVG Ultimate program was purchased, payed and confirmed on March 8.
Order number 701-7026593. Since some weeks ago I got, after Power on the computer, the message: "Update your Virus Protection.The Virus Protection is out of date". Trying to update doesn't help still the same message, despite that I have payed my one year licence.
Pls. advise
Lars-OveJohansson
Hi Lars,
I have checked the details and It seems that you have AVG Ultimate in your account which is valid until 8-4-2018.
To fix the issue, we will suggest you to repair the AVG protection part. To repair the AVG, please follow the below process.
Start->control panel->programs(uninstall program)->select AVG Protection and repair it.
After the repair, If the issue still persist please contact us back.
Thank you.
Hello Lars,
We really appreciate your efforts in this. We are happy to know that the issue is fixed after reinstalling AVG.
Please feel free to contact us back if you face any issues with AVG.
Thank you.
Hello,
Yes, re-installing of AVG seem to have done the work. Now the problem is solved.
Thanks.
Lars